Your privacy matters to us. This Privacy Policy explains exactly what personal data phtaua collects, why we collect it, how we use it, and the rights you have as a player based in the Philippines.
Last updated: January 2026 | Effective: January 2026
Our Commitments
These highlights summarise our core privacy commitments. The full details are in the policy document below, which all players are required to read.
phtaua uses industry-standard encryption and security protocols to protect your personal data at rest and in transit. We conduct regular security audits and maintain strict access controls to ensure your information is never exposed to unauthorised parties.
phtaua does not sell, rent, or trade your personal information to third parties for their own marketing purposes. Your data is used solely to operate the phtaua platform, comply with legal obligations, and improve your experience as a player.
As a phtaua player, you have the right to access, correct, and request deletion of your personal data. You can also object to certain types of processing and withdraw consent where processing is based on consent. Contact our support team to exercise any of these rights.
phtaua processes personal data in full compliance with the Data Privacy Act of 2012 (Republic Act No. 10173) and its implementing rules and regulations. We are committed to upholding the rights of Filipino data subjects as defined under Philippine law.
phtaua retains your personal data only for as long as necessary to fulfil the purposes for which it was collected, or as required by applicable law. When data is no longer needed, it is securely deleted or anonymised in accordance with our data retention schedule.
In the unlikely event of a personal data breach that poses a risk to your rights and freedoms, phtaua will notify affected players and the National Privacy Commission (NPC) within the timeframes required by the Data Privacy Act of 2012 and its implementing rules.
Important Notice: This Privacy Policy describes how phtaua ("the Company," "we," "us," or "our") collects, uses, stores, and protects the personal data of players and visitors ("you" or "the Data Subject") in connection with the phtaua platform. By registering an account or using any phtaua service, you acknowledge that you have read and understood this Privacy Policy and consent to the processing of your personal data as described herein.
phtaua is committed to protecting the privacy and personal data of every player who uses our platform. This Privacy Policy has been prepared in accordance with the Data Privacy Act of 2012 (Republic Act No. 10173) of the Philippines and its Implementing Rules and Regulations, as enforced by the National Privacy Commission (NPC).
This Policy applies to all personal data collected through the phtaua website, mobile application, customer support channels, and any other touchpoint through which you interact with phtaua. It covers data collected from registered players, prospective players who browse the platform without registering, and individuals who contact our support team.
This Privacy Policy should be read alongside our Terms and Conditions and Responsible Gaming Policy, both of which are incorporated by reference. In the event of any conflict between this Policy and any other document, this Policy shall prevail with respect to matters of personal data processing.
phtaua collects only the personal data that is necessary to provide our services, comply with legal obligations, and maintain the security and integrity of the platform. The categories of personal data we collect include:
| Category | Examples | Purpose |
|---|---|---|
| Identity Data | Full legal name, date of birth, gender, nationality, government-issued ID number | Account registration, KYC verification, age verification |
| Contact Data | Email address, mobile number, residential address (including city, province, ZIP code) | Account communication, support, regulatory compliance |
| Financial Data | GCash number, PayMaya account, BDO/BPI/Metrobank account details, transaction history | Deposits, withdrawals, fraud prevention, AML compliance |
| Technical Data | IP address, device type, browser type, operating system, session data, login timestamps | Platform security, fraud detection, service improvement |
| Gaming Data | Game history, wager amounts, win/loss records, session duration, bonus usage | Service delivery, responsible gaming monitoring, dispute resolution |
| Communications Data | Support chat logs, email correspondence, feedback submissions | Customer support, quality assurance, dispute resolution |
| Verification Documents | Copies of Philippine National ID, passport, driver's licence, utility bills, bank statements | KYC/AML compliance, age and identity verification |
Sensitive Personal Information: Where phtaua collects sensitive personal information as defined under the Data Privacy Act of 2012 — such as government ID numbers or financial account details — we apply heightened security measures and process such data only to the extent strictly necessary for the stated purpose.
phtaua collects personal data through the following means:
phtaua does not collect personal data from social media platforms or third-party advertising networks without your explicit consent.
phtaua uses your personal data for the following purposes:
Marketing Opt-Out: If you no longer wish to receive marketing communications from phtaua, you may unsubscribe at any time by contacting our customer support team or using the unsubscribe link included in any marketing email. Opting out of marketing communications will not affect the delivery of transactional or service-related messages.
phtaua processes your personal data on the following legal bases as recognised under the Data Privacy Act of 2012:
phtaua does not sell, rent, or trade your personal data to third parties. We may share your personal data with the following categories of recipients only to the extent necessary for the stated purpose:
All third parties with whom phtaua shares personal data are required to process that data in accordance with applicable Philippine data protection law and are prohibited from using it for any purpose other than the specific purpose for which it was shared.
Cross-Border Transfers: Where personal data is transferred to service providers located outside the Philippines, phtaua ensures that appropriate safeguards are in place in accordance with the Data Privacy Act of 2012 and NPC guidelines, including contractual data protection clauses that provide an equivalent level of protection to that afforded under Philippine law.
phtaua uses cookies and similar tracking technologies to operate and improve the platform. A cookie is a small text file placed on your device when you visit the phtaua website or use the phtaua app. We use the following categories of cookies:
You may manage your cookie preferences through your browser settings. Please note that disabling certain cookies may affect the functionality of the phtaua platform. For strictly necessary cookies, no consent is required as they are essential to the operation of the service.
phtaua retains your personal data for as long as is necessary to fulfil the purposes described in this Privacy Policy, or as required by applicable Philippine law. The following general retention periods apply:
Upon expiry of the applicable retention period, personal data is securely deleted or irreversibly anonymised. Where anonymisation is not technically feasible, data is archived with restricted access pending secure deletion.
Under the Data Privacy Act of 2012, you have the following rights with respect to your personal data held by phtaua. To exercise any of these rights, please contact our Data Protection Officer using the details in Section 14.
Response Timeframe: phtaua will respond to all data subject rights requests within thirty (30) calendar days of receipt. Where a request is complex or involves a large volume of data, we may extend this period by a further thirty (30) days, in which case we will notify you of the extension and the reason for it.
phtaua implements a comprehensive set of technical and organisational security measures to protect your personal data against unauthorised access, disclosure, alteration, loss, or destruction. These measures include:
While phtaua takes all reasonable steps to protect your personal data, no system is completely immune to security risks. You are responsible for maintaining the security of your own account credentials and for notifying phtaua immediately if you suspect any unauthorised access to your account.
The phtaua platform is strictly intended for adults aged 21 years and above, in accordance with Philippine gaming regulations. phtaua does not knowingly collect personal data from any person under the age of 21.
If phtaua discovers or has reason to believe that personal data has been collected from a person under the age of 21, we will immediately suspend the associated account, delete the personal data in question, and forfeit any balance held in that account in accordance with our Terms and Conditions.
If you are a parent or guardian and believe that your child has registered an account on the phtaua platform, please contact our customer support team immediately so that we can take appropriate action.
Age Verification: phtaua conducts mandatory age verification on all accounts as part of our KYC process. Providing false information about your age during registration is a serious violation of our Terms and Conditions and may constitute a criminal offence under Philippine law.
The phtaua platform may contain links to third-party websites or services, such as payment provider portals. This Privacy Policy applies solely to personal data collected and processed by phtaua. phtaua is not responsible for the privacy practices of any third-party website or service, and we encourage you to review the privacy policies of any third-party services you access through or in connection with the phtaua platform.
phtaua does not endorse or make any representations about third-party websites or services. Your use of any third-party service is at your own risk and subject to the terms and privacy policy of that third party.
phtaua reserves the right to update or amend this Privacy Policy at any time to reflect changes in our data processing practices, applicable law, or regulatory requirements. When material changes are made, we will notify registered players by email or through a prominent notice on the phtaua platform at least seven (7) days before the changes take effect, where reasonably practicable.
The date of the most recent update is displayed at the top of this document. Your continued use of the phtaua platform after the effective date of any amendment constitutes your acknowledgement of the revised Privacy Policy. If you do not agree to the amended Policy, you must cease using the platform and may request account closure in accordance with our Terms and Conditions.
The most current version of this Privacy Policy will always be available at phtaua.com/privacy-policy.
If you have any questions, concerns, or requests relating to this Privacy Policy or the processing of your personal data by phtaua, please contact our Data Protection Officer (DPO). Our DPO is responsible for overseeing phtaua's compliance with the Data Privacy Act of 2012 and this Privacy Policy.
You may reach our Data Protection Officer by email at: [email protected]
For general customer support enquiries, please contact: [email protected]
Our support and DPO teams are available 24 hours a day, seven days a week, including Philippine public holidays. Please include your registered account username and a clear description of your request to help us assist you efficiently.
You also have the right to lodge a complaint directly with the National Privacy Commission (NPC) of the Philippines if you believe your data protection rights have been violated. Information about how to file a complaint with the NPC is available on the NPC's official website.
This Privacy Policy was last reviewed and updated in January 2026. phtaua reserves all rights not expressly granted herein.
Play With Confidence
Now that you know how phtaua protects your personal data, you can play with full confidence. Join thousands of Filipino players enjoying Fortune Horse, Dragon Fishing, and more — securely and responsibly. You must be 21 years or older to register.
Must be 21+ to play. Please gamble responsibly. phtaua operates in compliance with PAGCOR regulations.